It can take up to 30 business days for the Mass Transit Benefits Program Office and the DOT to process your application. The DOT will mail your Transerve Debit Card to the Vanpool Office. You’ll receive an email when your card is available for you to pick up and sign for it. After activating the card, please log back in and register your card below in the “Make a Payment With Your Transerve Debit Card” section below or download the FedVan app and use that to take a photo of your card and we’ll process your payment for you.
From the Vassar Lake Gate, head North on Camp Beale Road for 1 mile. Then make a left on Warren Shingle Road heading towards the main base. After 3 miles, you will pass B St. Turn right into the first parking lot on your right after B St. If you see the U-2 on a stick you went too far and passed the parking lot. This is the 9 FSS building and has a courtyard splitting it down the middle. Walk past the finance office and you will see the Civilian Employment office on your left. Go inside and ask for Jessica Auldridge. We recommend calling first: 530-634-2247. The envelope your card arrives in will have instructions to activate the card over the phone. You only need the zipcode: 95903 and the phone number: (530) 634-3000.